At Rabat Gifts, we want you to be happy with your purchase. If you receive an item that is damaged, defective, or different from what you ordered, please contact us so we can assist you.
Return Eligibility
Products may be eligible for return if:
The product arrives damaged or defective.
You receive the wrong product.
The product does not match your order.
The item is unused and in its original condition and packaging.
Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a return.
How to Request a Return
To request a return, please contact us within 7 days of receiving your order. Provide your order number along with details and, where applicable, clear photos of the product and packaging.
Our team will review your request and guide you through the return process.
Return Shipping
If the product was damaged, defective, or incorrectly sent, Rabat Gifts will review the issue and may cover the applicable return shipping costs.
For other return requests, return shipping charges may apply.
Refunds
Once the returned product has been received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed through the applicable payment method. Processing times may vary depending on the payment provider.
Exchanges
If you receive a damaged, defective, or incorrect product, we may offer a replacement subject to product availability.
Contact Us
If you have any questions about our Return Policy or need help with a return, please contact our customer support team with your order details. Contact us today!
